Terms & Conditions
Please read carefully, by booking with us you are accepting these Terms & Conditions on behalf of you and all members of your party.
All bookings with Northfield Holiday Park are secured with a non-refundable deposit.
Remaining balances are to be paid in full 4 weeks before the date of arrival, failure to do this may result in your booking being cancelled. Bookings made with 4 weeks or less before your arrival date must be paid in full on booking.
Due to Covid-19 we have had to make some changes in the way that we operate.
Before arrival if you feel unwell or are displaying symptoms of Coronavirus do not travel, you must stay at home and self-isolate.
If you start to feel unwell or displaying symptoms of Coronavirus whilst you are here, you will need to leave immediately, and self-isolate at your own home, along with anyone who has travelled with you. Your details will be passed on to Track & Trace.
As NHS.UK states the symptoms of Coronavirus are as follows.
A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
A loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal
You must stay 2 meters (6 feet) apart from other guests at all times, do not go into each other’s accommodation.
We will not be providing bedding of any kind for the foreseeable future in an attempt to reduce any possible spreading of Covid-19.
We will be cleaning all our units with Anti-Viral products, which are effective against Coronavirus.
The Play Area equipment will not be accessible until further notice as in line with the Government Guidelines.
The Launderette will be accessible but only for one family at a time, we ask that this is purely to us the washing machine and tumble dryer should it be absolutely essential. The books/buckets/spades etc are not to be used at this time.
We highly advise that you take out travel insurance in these uncertain times, or book with a credit card as you will be able to be reimbursed should we have to cancel for any reason.
We are aware that there is a risk that another lockdown is possible and should we have to close for this reason, any bookings made with us will be re-allocated a new date.
Finally, we would ask that whilst you are here you are mindful that the locals of Borth & Aberystwyth have also been in lockdown, immediately after a long & quiet winter. You may find that they are abrupt and anxious to have Holiday Makers in the area, possibly causing a strain on our very small health service. They may be upset by your presence, but please don’t take it personally, you will be more than welcome by the majority of people.
Any booking cancelled 4weeks or more before your arrival date will receive a full refund of any monies paid less the deposit amount.
Cancellations with less than 4 weeks before arrival date will not be refunded.
Same sex group booking & Young person group bookings.
Same sex bookings are welcome, Young groups (age 18 or under) must pay a refundable deposit of £100 this will be refunded after checking your accommodation for any damage. Parental contact information is also for all people in their group in the event of emergencies or unacceptable behaviour.
It is recommended that you take out holiday insurance in the event you cancel your holiday or an ‘Act of God’ means your booking can not be accommodated – we accept no liability in this occurrence.
Pets are welcomed at Northfield Holiday Park with few expectations.
There is a maximum of 3 dogs allowed in anyone unit. They are charged at £4 per pet per night or £25 per pet per week.
Dogs must be kept on a short lead at all times.
You must provide all equipment for your dog(s) including bedding/crates etc.
Dogs are not permitted on seating or in the bedrooms.
All & any fouling by your pet must be cleaned up immediately.
There are units which are strictly pet-free.
Pets are not allowed on the children’s play area.
We are a family friendly site, however all children (Persons under 16) will remain the responsibility of the parents/guardians accompanying them.
Northfield Holiday Park wholeheartedly supports the principle of equal opportunities and opposes all forms of unlawful or unfair discrimination on the grounds of colour, race, nationality, ethnic origin, religion, gender, marital status, sexuality or disability.
Arrival & Departure.
Check in is between 4-6pm unless otherwise arranged.
We aim to call around to everyone between these hours to ensure everything has been found satisfactory and answer any questions that you may have. If we miss you for any reason, we will try and see you at some point during your stay.
Check Out is 10am on the departure day.
We aim for a high standard of cleanliness at Northfield, and offer a wide range of amenities for customer use. If you are dissatisfied in anyway please come to reception where any issues can be discussed and rectified.
All personal information provided to us is used solely for our own data base.
We do not send newsletters and offers via e-mail, post or SMS.
We will not share your data with any third party.
We will only contact you in relation to your booking with us.
And send you a Christmas card.
Check in Procedure.
We aim to see everyone in between the hours of 4pm – 6pm on your arrival day.
If we happen to miss you, we will try and catch up with you at some point during your stay.
Friday afternoons is the only time we are not here, if your check in day is a Friday then we will try and see you at some point between 7pm-8pm.
In the unlikely event we don’t see you at all, we are normally around the site or up at reception should you need anything. Otherwise we hope you’ve had a lovely stay and hope to see you again in the future.